Key stats and facts
58% of staff use the bot daily
89% of staff have used the bot at least once
1 week build time
The challenge
Brunswick Group, the world’s leading critical issues firm, were struggling to keep everyone across their 27 offices updated with the latest company news in a timely manner.
Brunswick’s clients rely on them for advice on critical issues. It is essential that all 1,400 employees, across 27 global offices, know what the #bestofbrunswick is at all times, so they can share information to existing and prospective clients.
The solutions
Brunswick Group used The Bot Platform to create a tailor-made daily internal news system.
Click below to explore some of the solutions Brunswick Group have built using The Bot Platform
- Brunswick News
Brunswick Group created a tailor-made daily internal news system to share news of their client work, almost as it happens. As well as making it easier to connect dots within the firm, it has been designed to keep colleagues up to date in a concise, relevant and timely manner.
Key Features:
- Instant news sharing as it happens
- Integrated into the company’s Workplace chat
- Making group news and activity more accessible
- Internal resource for fact checking, information finding and news cleared for external use
The results
The News bot has enabled Brunswick to create a dedicated team, with a streamlined and consistent process to collecting and sharing #bestofbrunswick news. Helping Brunswick employees cut through the noise and provide their clients with informative, up-to-the minute insights.
All colleagues are now kept up to date in a concise, relevant and timely manner. In addition, it has also become a handy assistant during the onboarding process, when a new starter wants to learn more about the firm’s work and clients.
Here's what Ben had to say
Director, Knowledge Management
The team at The Bot Platform have been absolutely fantastic. Their product and service is easy to use, great value and they have fantastic knowledge of how to tailor your solution. We look forward to developing the relationship.
