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Creating a globally unified employee recognition program

How WW is using bots on Workplace to celebrate staff and create a culture of peer-to-peer recognition and positivity.

The challenge

Every day at WW, all their staff contribute to the company’s goal and vision: To inspire healthy habits for real life and real people everywhere. To extend this positive inspiration to their staff, WW started exploring bots on Workplace to help increase peer-to-peer recognition, grow their global community, and help their employees feel more connected.

For Taryn Davino, Director of Global Organizational Development at WW, it was important to provide the best employee experience possible regardless of location or office size. Their pre-bot employee recognition program was splintered and singular to each office or department

Most of the programs ran as a nomination process with a committee determining who should be awarded. But in order to build a true sense of team, recognition needed to be peer-to-peer, not determined by a small panel of leadership personnel.

To achieve this, WW started looking into bots on Workplace as a way to communicate with their staff effectively, facilitate peer-to-peer recognition and highlight examples of behaviors that brought their new company values to life.

The solutions

Using The Bot Platform and Workplace from Meta, WW have transformed their employee appreciation efforts.

Click below to explore some of the solutions WW have built using The Bot Platform

Business impact

Ripple allowed WW to create a unified employee recognition program that used the same methodology for awarding staff members across the whole organization. Instead of 16 teams building, operating and managing different recognition programs, WW now has one cohesive program across the board.

With bots, the WW team is able to effectively communicate their corporate values and provide their entire workforce with an easy-to-use and intuitive way of calling out the hard work and dedication of their peers, all directly within Workplace by Meta.

Here's what Taryn had to say

Taryn Davino

When we tell stories of what our people have done, it makes your heart swell. Every quarter when we go through and celebrate the people who have been identified as the quarterly winners I think, ‘This is the greatest thing ever.’ It really elevates examples of people doing amazing things who otherwise probably wouldn’t get recognized on a global scale.

Taryn Davino
Director of Global Organizational Development

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